1. I'm trying to locate a specific item and your store is not showing it. Where can I find it?
We provide a customized program development option. Please send us an e-mail with your request. After obtaining necessary information to create the program, we will inform you about the pricing and time schedule for delivery.

2. How can I place phone and/or mail order?
We accept mail or phone orders. To place an order by phone, contact us at (204) 255-7097, and by mail, send us a note to the Hercules Weightlifting and Strength Training Academy, 94 Ashworth Street, Winnipeg, MB, R2M 4B8, Canada

3. Do you ship to addresses outside the North America?
Yes, our client base includes many countries around the World, however all our programs are in English language only.

4. How can I get a catalog for your store?
The Hercules Sport Shop does not publish catalogues. Our products are information based and very frequently customized. A printed catalogue would quickly be outdated.

5. I made my order several days ago and haven't received it yet. When will I receive it?
Orders typically take 2 days for electronic and 4-7 days for the hard copy delivery. If you've not received your order within 48 hour past the typical delivery time, please contact us and we will track the package for you.

6. I need to return or exchange some products. How do I do this?
As we indicated in our Refund Policy, we do not accept refunds or exchanges after the program has been delivered. It is at the customers discretion to make the appropriate program selection before ordering.